about

A truly customer service approach

Davidsons Electrical and Data is a Northern Beaches based electrical team servicing the greater Sydney region. We provide high quality and reliable electrical and level 2 ASP services.

 

Our customer service focus is built around:

1. Experience: Our experienced team fully understand electrical installations from Ausgrid network on the street to the light fitting that turns on when you flick a switch. It is this in depth understanding that allows us to provide unparalleled service in the industry.

As level 2 electricians, our team understand the ins and outs of switchboards, are able to complete metering requests and access components on switchboards that are restricted to regular certificate 3 electricians. This means we are a one stop provider for all your electrical needs.

2. Transparency: Our transparent approach is underpinned by our customer service focus. It all starts from the initial contact and continues through to after the job is fully completed, to ensure you are totally satisfied with all aspects of our work.

We provide clear quotes up front and keep our clients regularly updated to ensure they have a full understanding of the financials and the timelines throughout the duration of the project.

3. Reliability: Our extensive team is dedicated to ensuring your safety by delivering electrical work and energy advice that is of the highest level and compliant with Australian standards. Our team undergoes annual stringent safety audits.

We utilise the latest job management technology to ensure that we are consistent and reliable in everything we do and that is why we are confident we can provide 100% customer satisfaction on all our services.

4. Communication: We believe that communication is our greatest asset. With clear lines of communication between our team, contractors, and customers, we are able to provide the most efficient solutions and complete tasks without compromising on standards from both regulation and customer expectations.

We are proactive and flexible in the way we work and we always strive to work within our client schedules. What’s more, you will always be kept up to date as to the status of your job.